How can I start a subscription?
Go to your Subscription page > Start Subscription (or Go to your JetBrains Account, if you already have active JetBrains subscriptions). There you can start the subscription or change your plan from monthly to annual (and vice versa).
Will my account be automatically charged after my free period ends?
It won’t happen automatically: in order to start the subscription, you’ll need to click Start my subscription on the Subscription page and fill out your payment information.
Will I have access to JetBrains Academy learning content after my free period ends?
All the code you write in your IDE while solving code challenges or working on projects is stored locally on your machine, and you can keep it without any restrictions. We are working on providing access to your learning history after your subscription ends. Please comment and vote for the corresponding feature request in our issue tracker.
Why the total price of the subscription is higher than I expected?
As a global supplier, we are bound by international laws and tax regulations, so VAT or GST might be applied to your order.
You can find more information here.
Why the price on your website is shown in USD, but my order uses a different currency?
As noted on the JetBrains Academy platform before checkout, prices in USD are for reference only. The actual price and payment currency may differ depending on your region.
How is the time for the annual subscription calculated? Does it include 365 days or only 2021?
Annual subscription means 365 days. So, if you’ve started your subscription, for example, on January 5th, 2021, it will end on January 5th, 2022.
I’ve registered at the Academy before July 1, 2020, and my free trial period ends on January 1. Can I do anything to extend the free trial?
Unfortunately, no. There are no special options to extend the subscription for you even further. But you’ll have a 50% discount for your subscription purchases for the following 12 months.
Do I have to start the subscription right after my free trial ends to use the 50% discount I’ve got?
To redeem your 50% discount, you can start your subscription anytime before March 1, 2021.
Do you plan to introduce discounts or free subscriptions for students or those coming from disadvantaged backgrounds?
We are working on special offers but we’re not ready to announce them just yet.
In the meantime, when your trial period ends, you will see the Request Financial Aid button on your subscription page. If accepted, it will grant you another 3 months of the trial period.
Can I use Financial Aid twice?
I want to refund my subscription.
Please contact JetBrains Sales Support Team to resolve this issue: https://www.jetbrains.com/support/sales/