If you are using Google Chrome, make sure the Local network access option is enabled, as shown in the screenshot below:
If you use the Brave browser, disable Brave shields for https://hyperskill.org.
In addition, please check the following:
- Verify that you have the Hyperskill Academy plugin installed and up to date.
- Log out from your Hyperskill account and log in back in Settings/Preferences > Tools > Hyperskill in IDE again.
Also, we usually recommend Google Chrome or Mozilla Firefox, and we do not recommend using Safari. Safari is known for a strict policy on cross-origin requests and may cause issues with the browser-IDE integration.
If you are still experiencing problems, please submit a request using this link: https://support.hyperskill.org/hc/en-us/requests/new